Privacy Policy
Information Collection
Supplier Relations US LLC is the sole owner of the information collected on http://SupplierRelationsUS.com. Supplier Relations US LLC collects information from our users at several different points on our Web site.
Order
We request information from the user on our order form. A user must provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.
Information Use
Information collected is used only for setting up service and conveying information about user accounts and upcoming features and benefits of Supplier Relations US market research.
Profile
We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.
Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use cookies on this site.
Web Analytics
Visitors to this website who have javascript enabled are tracked using Google Analytics. Google Analytics collects the following types of information from users:
• Type of user agent (web browser) used, software manufacture and version number.
• Type of operating system
• Screen colors (color processing ability of the users screen)
• Javascript support
• Flash version
• Screen resolution
• Network location and IP address
o Can include country, city, state, region, county, or any other geographic data.
o Hostname
o Bandwidth (internet connection speed)
• Time of visit
• Pages visited
• Time spent on each page of the website
• Referring site statistics
o The website (URI) the user came through in order to arrive at this website (example: clicking on a hyperlink from Yahoo.com that took the user to this website)
o Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine)
This data is primarily used to optimize our website for our visitors, however we will use this data for marketing purposes. An example of how this data could be used for marketing purposes would be to tell potential advertisers how many visitors we get to the website, where our visitors come from, and how they arrive at our website.
This data DOES NOT include any personalized identification information such as:
• Names
• Phone Numbers
• Email Addresses
• Mailing Addresses
• Credit Card Information
Communications from the Site
Special Offers and Updates
We occasionally send to existing customers information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.
Customer Service
We communicate with users to provide requested services and in regards to issues relating to purchases or inquiries via email or phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Third Party Advertisers
Supplier Relations US LLC DOES NOT share, sell, rent or trade Web site usage information or purchase information about users with any third party.
Business Transitions
In the event Supplier Relations US LLC goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Links
This Web site contains links to other sites. Please be aware that we, Supplier Relations US, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys
From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used for follow up questions to survey responses. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and our products. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.
Testimonials
We post customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with the testimonial.
Security
Supplier Relations US LLC takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are merely browsing.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. No credit card numbers are stored or accessible via any of our employees. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.
Updating or Deleting Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete users’ personally identifiable information. This can usually be done by contacting us via our contact form.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
This Privacy Policy was last updated on 2009, October 26th


